Terms of service
TERMS OF SERVICE
Last Updated: August 27, 2026
These Terms of Service govern your access to and use of the Glow Gang website, online store, products, services, and related features. By visiting our website, viewing merchandise, submitting an order, or otherwise interacting with our services, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, please discontinue use of our website and do not purchase products from Glow Gang.
1. GENERAL CONDITIONS
Glow Gang operates an online retail store offering beauty, skincare, cosmetics, personal care, and related products to customers.
You may access and use our website only for lawful purposes and in accordance with these Terms.
You must have reached the age of majority in your state or jurisdiction of residence, or have appropriate permission from a parent or legal guardian where required by applicable law.
You may not use our website, products, or services for fraudulent, abusive, illegal, deceptive, or otherwise unauthorized activities.
We may refuse service, restrict website access, cancel transactions, or take other reasonable action when necessary to protect our customers, business, payment systems, website, or service providers.
2. CUSTOMER INFORMATION
When purchasing from Glow Gang, you agree to provide information that is accurate, complete, and current.
You are responsible for reviewing your name, billing details, shipping address, telephone number, email address, payment information, and other information entered during checkout.
Incorrect or incomplete customer information may result in processing problems, shipment delays, unsuccessful deliveries, or order cancellation.
If you discover an error after submitting your order, please contact us promptly. We will make reasonable efforts to assist, but changes cannot be guaranteed once fulfillment has begun.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to accurately present the products offered through Glow Gang.
Product photographs, descriptions, colors, sizes, ingredients, materials, packaging, specifications, features, and other information are provided to help customers evaluate products before purchasing.
Actual product appearance may vary slightly due to photography, lighting, screen settings, manufacturing variations, packaging revisions, or other reasonable factors.
Customers should carefully review product labels, ingredient lists, directions, warnings, precautions, and usage information before using any product.
Glow Gang may update, modify, replace, limit, or discontinue products where permitted by applicable law.
4. PRODUCT USE AND SAFETY
Beauty, skincare, cosmetic, and personal-care products should be used only as intended and according to applicable labels, instructions, warnings, and manufacturer recommendations.
Customers are responsible for considering whether a product is suitable for their individual skin type, sensitivities, allergies, personal circumstances, or intended use.
Where appropriate, consider performing a patch test before using a new topical product.
If irritation, redness, discomfort, an allergic reaction, or another unexpected response occurs, discontinue use and seek appropriate professional advice when necessary.
Information provided through Glow Gang is intended for general product-information purposes and does not constitute medical advice, diagnosis, or treatment.
Individual experiences vary, and Glow Gang does not guarantee that a particular beauty, skincare, cosmetic, or personal-care product will produce the same results for every customer.
5. PRODUCT AVAILABILITY
All products offered through Glow Gang are subject to availability.
We may establish reasonable quantity limits based on customer, household, account, payment method, shipping address, inventory availability, or other legitimate considerations.
Placing an item in your shopping cart does not guarantee or reserve inventory.
If merchandise becomes unavailable after an order has been submitted, we may cancel the affected item or order and refund any applicable amount already paid.
6. PRICING
Unless otherwise indicated, product prices displayed through our store are stated in U.S. dollars.
Prices and product offers may be changed without prior notice where permitted by law.
Although we make reasonable efforts to maintain accurate pricing, typographical mistakes, technical errors, promotional inaccuracies, or other pricing errors may occasionally occur.
If an incorrect price materially affects an order, we may correct the error, cancel the affected transaction, or contact the customer regarding available options as permitted by applicable law.
7. TAXES
Applicable sales taxes and other legally required charges may be calculated during checkout according to the shipping destination and relevant tax requirements.
Where applicable, taxes will be included in the final amount presented to you before completion of the transaction.
Customers remain responsible for any obligations that apply to their purchase under applicable law.
8. ORDERS
Submitting an order through Glow Gang does not automatically guarantee acceptance, fulfillment, or shipment.
We may reasonably review, limit, reject, or cancel transactions for legitimate business, operational, or security reasons, including:
Suspected fraudulent activity;
Unauthorized payment activity;
Failed payment verification;
Incorrect product pricing;
Inventory shortages;
Duplicate transactions;
Unusual purchasing patterns;
Shipping restrictions;
Incomplete or inaccurate order information; or
Material violations of these Terms.
If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method where appropriate.
9. PAYMENT
You agree to provide valid, current, accurate, and authorized payment information when completing a purchase.
Payment methods currently accepted by our store will be displayed during checkout.
Payments may be processed through Shopify or independent third-party payment service providers.
Those providers may apply their own authorization procedures, fraud screening, security requirements, terms, and privacy practices.
We may delay, decline, or cancel an order when payment cannot be successfully authorized or reasonably verified.
10. SHIPPING AND DELIVERY
Shipping methods, charges, processing information, estimated delivery periods, geographic limitations, and other fulfillment conditions are described in our Shipping Policy.
Delivery dates and transit periods are estimates unless expressly identified as guaranteed.
Shipping or delivery delays may occur because of carrier disruptions, weather conditions, holidays, transportation problems, high shipping volumes, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address when submitting an order.
11. LOST, DAMAGED, OR DELAYED PACKAGES
If your shipment is lost, arrives damaged, experiences a significant delay, or is marked as delivered but cannot be located, please contact Glow Gang so we can review the circumstances and determine what assistance may be available.
Depending on the situation, additional information, photographs, delivery details, or other documentation may be requested.
Carrier investigations, claim procedures, and resolution periods may vary depending on the shipping provider and circumstances involved.
12. RETURNS AND REFUNDS
Returns, refunds, exchanges, order cancellations, damaged products, incorrect merchandise, and related post-purchase requests are governed by our Return and Refund Policy.
Certain cosmetics, skincare, beauty, and personal-care products may have additional return restrictions for hygiene, health, safety, or product-integrity reasons where permitted by applicable law.
Customers should review our Return and Refund Policy before completing a purchase.
Nothing in these Terms is intended to restrict consumer rights or remedies that cannot legally be waived.
13. PROMOTIONS AND DISCOUNTS
Glow Gang may occasionally provide discount codes, promotional pricing, bundles, gifts, free-shipping offers, special campaigns, or other incentives.
Promotions may include separate eligibility conditions, minimum purchase amounts, expiration dates, product exclusions, geographic limitations, or usage restrictions.
Unless expressly stated otherwise, multiple promotional offers or discount codes may not be combined.
We may modify, correct, suspend, or discontinue promotions where permitted by applicable law.
14. WEBSITE INFORMATION
Glow Gang makes reasonable efforts to keep information published through our website accurate and current.
However, website content may occasionally contain errors, omissions, outdated details, or inaccuracies involving product descriptions, ingredients, specifications, prices, availability, promotions, shipping information, or other matters.
We may correct, clarify, or update website information when necessary.
15. INTELLECTUAL PROPERTY
Unless otherwise stated, content made available through the Glow Gang website—including text, branding, logos, photographs, graphics, product imagery, designs, icons, page layouts, and other creative materials—is owned by, licensed to, or otherwise lawfully used by Glow Gang.
Such content may be protected by copyright, trademark, and other applicable intellectual property laws.
You may access our website and its content for lawful, personal, and non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website materials without appropriate authorization.
16. USER CONTENT
If you submit product reviews, photographs, comments, feedback, suggestions, or other materials to Glow Gang, you represent that you have the necessary rights or authorization to provide such content.
User-submitted materials must not:
Violate applicable laws or regulations;
Infringe intellectual property or other legal rights;
Contain viruses, malware, or harmful code;
Include knowingly fraudulent or misleading information;
Violate another person's privacy rights;
Contain unlawful threats, harassment, or abusive material; or
Impersonate another individual or organization.
We may moderate, remove, reject, or restrict content that violates these Terms or applicable law.
17. THIRD-PARTY SERVICES
Glow Gang may use independent service providers for ecommerce infrastructure, payment processing, shipping, order fulfillment, website functionality, analytics, fraud prevention, customer support, and other business operations.
Third-party providers operate independently and may maintain their own terms, privacy policies, security procedures, and business practices.
To the extent permitted by applicable law, Glow Gang is not responsible for independent acts or omissions of third parties outside our ownership or control.
18. THIRD-PARTY LINKS
Our website may include links to websites, platforms, applications, or services operated by third parties.
Glow Gang does not control these independent websites and is not responsible for their content, availability, products, security, privacy practices, or policies.
The presence of a third-party link does not necessarily constitute our endorsement of that third party.
Customers should review applicable terms and privacy policies before interacting with external websites or services.
19. PERSONAL INFORMATION
Personal information submitted to or collected through our online store is handled according to our Privacy Policy and applicable privacy requirements.
Information may be shared with appropriate service providers when reasonably necessary to process transactions, fulfill orders, deliver merchandise, prevent fraud, provide customer support, or operate our online store.
Please review our Privacy Policy for additional information concerning our handling of personal information.
20. PROHIBITED USES
You may not use Glow Gang, our website, or related services to:
Violate applicable laws or regulations;
Commit fraud or participate in deceptive activities;
Attempt unauthorized access to accounts, systems, networks, or data;
Upload or distribute viruses, malware, or harmful computer code;
Disrupt website operation or compromise security measures;
Collect personal information about others without authorization;
Intentionally provide false or misleading information;
Infringe copyrights, trademarks, privacy rights, or other legal rights;
Impersonate another person, company, or organization;
Circumvent fraud-prevention or security systems; or
Use automated tools in a manner that damages, overloads, or materially interferes with our services.
We may restrict or terminate access if we reasonably determine that these restrictions have been violated.
21. FRAUD PREVENTION
Orders submitted through Glow Gang may be evaluated using manual or automated fraud-prevention and security procedures.
We may request additional information when reasonably necessary to confirm a customer's identity, payment authorization, shipping details, or other aspects of a transaction.
We reserve the right to delay, decline, restrict, or cancel transactions when we reasonably suspect fraud, identity misuse, unauthorized payment activity, abusive purchasing behavior, or another material security concern.
22. ERRORS AND OMISSIONS
Information published through our website may occasionally contain typographical errors, incorrect pricing, inaccurate descriptions, omissions, or other mistakes.
We may correct errors, update information, or address affected transactions where permitted by applicable law.
Corrections may be made after an order has been submitted if reasonably necessary, subject to applicable customer rights.
23. SERVICE AVAILABILITY
We do not guarantee that the Glow Gang website or every feature of our services will remain continuously available or operate without interruption.
Temporary service disruptions may result from maintenance, technical problems, software updates, hosting providers, network failures, third-party systems, cybersecurity measures, or events outside our reasonable control.
We may modify, suspend, maintain, or discontinue portions of our website or services when reasonably necessary.
24. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and related online services are provided on an "as is" and "as available" basis.
We do not guarantee that our website will always be uninterrupted, completely secure, error-free, or suitable for every customer's individual expectations.
Any statutory warranties, guarantees, remedies, or consumer protections that cannot lawfully be excluded remain unaffected by these Terms.
25. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Glow Gang and its owners, employees, representatives, affiliates, agents, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of or inability to use our website, products, or related services.
Any limitation or exclusion of liability applies only to the extent permitted by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or to restrict mandatory consumer rights.
26. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Glow Gang and its owners, representatives, affiliates, employees, agents, and service providers from claims, liabilities, losses, damages, or reasonable expenses arising from your unlawful use of our website, material violation of these Terms, or infringement of another person's rights.
27. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted or limited as necessary.
The remaining provisions of these Terms will continue in full force and effect.
28. TERMINATION
You may stop accessing or using Glow Gang at any time.
We may restrict, suspend, or terminate access to our services when a user materially violates these Terms, engages in unlawful or fraudulent conduct, abuses our services, or creates a meaningful security risk.
Rights, obligations, and liabilities arising before termination may continue where appropriate or required by law.
29. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other applicable policies published through our website, constitute the terms governing your use of Glow Gang and our services.
If a specific store policy addresses a particular aspect of your transaction, that policy should be read together with these Terms.
30. GOVERNING LAW
These Terms are governed by applicable laws of the United States and the laws applicable in the State of Texas, without limiting mandatory consumer rights or protections that may apply based on a customer's location.
Nothing in these Terms is intended to waive legal protections that cannot lawfully be waived.
31. CHANGES TO THESE TERMS
Glow Gang may update these Terms of Service periodically to reflect changes in our products, services, website functionality, business operations, security practices, or applicable legal requirements.
Revised Terms will be published through our website with an updated "Last Updated" date.
Your continued use of our website after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by applicable law.
32. CONTACT INFORMATION
If you have questions regarding these Terms of Service, our policies, your order, or Glow Gang, please contact us using the information below:
Glow Gang
Address: 1779 An County Road 125, Elkhart, TX 75839, United States
Phone: 281-620-4422
Email: lornabarcoo61@gmail.com